Store Policy
Frequently Asked Questions
Quick answers to common questions. Don't see yours? Just contact us.
Do you ship, or is it pickup only?
Both. Most items can ship via USPS (cost calculated by weight at checkout), and free local pickup is available in Ponte Vedra Beach, FL.
How is shipping calculated?
Automatically at checkout based on the item's weight, using USPS Ground Advantage. You'll see the exact cost before you pay.
Are your items new or used?
A mix. Every item shows a clear condition label and detailed condition notes. We describe pre-owned items honestly.
Can I return something?
Yes, within 7 days of delivery if the item is materially not as described, wrong, or damaged. See our Returns & Refunds policy for details.
How do I pay?
Securely with credit/debit card (via Stripe) or PayPal. Local pickup orders can also be arranged.
How do I know an item is still available?
One-of-a-kind items show "Sold Out" once purchased. You can always message us to confirm availability or ask about similar items.
Questions about this policy? Email ShopJohnnyMart@yahoo.com and we'll be happy to help.